REAL-TIME DISPLAY

PERFORMANCE MONITORING

COMMUNICATION & DATA

Join the +150 companies that use Logepal, the performance management solution available in on-premise and cloud mode

Homepage-Logepal-Welcome-Dashboard

Strong connectivity to Data Sources

Guiding Business Needs & Objectives

Illustration-agents-team-communications

Communication

Digitize your internal communication and broadcast your messages, your content, your videos to encrase your brand value.

Illustration-agent-call-center

Customer Services

Share production indicators, quality of service, customer feedback to improve customer experience and accessibility even remotely.

Illustration-agent-support-IT

Helpdesk IT

Display a real-time shared view of your IT environment and share tickets, production incidents, user requests for a better customer support.

Sales

Boost your sales activity in loyalty and conquest by sharing best practices, sales experience and customer knowledge thanks to CRM indicators.

Create your Scenario

You can create multiple pages to display different types of information related to contact center activity, internal communication. Pages can be scheduled according to the context. Components used: Videos, images, embedded timeline in a page.

Push Alerts | Provide feedback

Based on defined indicators and a defined threshold. Logepal can send a mobile push notification, a push email or display a scrolling message on screen. The manager can also schedule the display of messages on screen for the coming week.

3 dashboards for 3 different times of the day (morning/noon/evening)

Multiple Data Sources

Experiences with Logepal data connectors allowing to display the health of its application assets (Jira, ServiceNow), customer information (Salesforce), Internal data (SqlServer, Oracle, Postgre, Csv file…), contact center data (Kpi…).

Multiple types of charts

Type of visualisation are as followed : Thermometer, Half gauge, Pie chart, Conditionnal sheet grid, Distinctive number, Fire indicators, Presence indicators, Radial gauge, Barchart, Linechart, Stacked area chart, Donuts, bubbles …

Gamification of actions

Animate and challenge your teams graphically in a fun atmosphere, allowing real-time game visualization to imrove agent achievements.

Logepal scores

Multiple sectors Customers

Years of innovation

Solution Users

Wallboard installed

%

International projects

Logepal is available on

Logepal-téléchargement-sur-toutes-les-marketplace

The voice of our customers

The involvement of employees in the activity, the autonomy in the management of breaks for example are facilitated by the solution. Logepal is a very precious daily tool that accompanies the teams 24 hours a day

Annie Dupas

in charge of consulting and organization within the Assistance Department

“Logepal also allows us to share alert messages, for example in the event of a technical incident or a problem in a branch, triggering a BCP (Business Continuity Plan). As a daily companion, Logepal meets the needs of production management, and the advisors are attached to it!“

Catherine Couton

Planner at Banque Populaire Rives de Paris

The migration in version 6.3 which has just been successfully operated by the Activeo experts team will allow us to have functional and technical evolutions while keeping the security and the stability of the environment. Also, we work closely with […]

Loïc Kern

System and Network engineer - Euro Information

Start with our expert